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Refund Policy

RETURN POLICY

Custom and Wholesale Orders are available upon request - since these are unique items, there will be no returns offered for Custom orders. Please contact us for more information about how we can help you!

Buyer has 1 hour from receiving the item to file a Return or Exchange request with MAUMshop.

Returned products will be charged a 20% Restocking Fee. Products returned with clear defects, wrong items sent or shipping damage are exempt from this fee.

All original packaging and included all accessories MUST be returned with the product for a refund.

Upon successful return delivery, MAUMshop will inspect the returned product before issuing a Refund or Product Exchange. Once the Return or Exchange request is accepted, it will be processed within 3-5 business days. Goods damaged by the Buyer are not eligible for return/exchange.


CANCELLATION POLICY

If you need to cancel, Buyer has up to 1 Hours from date of purchase to cancel without further penalty.